Recently I’ve written about what I learnt at the Salesforce.com Developer Playground held at the Park Hyatt in Melbourne. Having looked at Lightning Connect, Lightning Components and App Builder in my previous posts Lightning the load, and Lightning fast mobile apps.
In my third post I’m going to round out the discussion of all things Lightning with a quick look at Lightning Process Builder.
The first thought that came to mind when I heard about Lightning Process Builder was that it must be the next iteration of Flow. But more capable and easier to use.
However when I asked salesforce.com's Michael Meisels (LinkedIn) this question during the developer playground session I quickly found out that Lightning Process Builder is an entirely different beast altogether.
The way it was explained to me is something like this: Flow is more about capturing information and displaying screens and Lightning Process builder is more about the True/False logic and performing actions based on decision gates.
If there’s one thing I have learnt during my many years working in industry it is that getting business process right is hard, damn hard. Generally speaking it is only the largest and most affluent of companies that invest in the tools and people to ensure a uniform approach across the business.
Where I see Lightning Process Builder delivering real value is introducing logic and process to the Salesforce Objects people are already using. Thereby demonstrating how investing some time to map the business process can deliver value today.
If business process mapping struggles to get the attention it deserves in your organisation and you use Salesforce.com, Lightning Process Builder is what you need to demonstrate its value within your organisation.
This concludes my focus on what I learnt about Salesforce.com Lightning at the Developer Playground. Next time I’ll take a look at Salesforce Wear. This stuff absolutely blew my mind and I cannot wait to share.
Christopher Nugent (LinkedIn|Twitter) is a Senior Consultant with System Partners, he specialises in finding the right salesforce.com solution for our clients. You can contact him directly: email@example.com
Business process mapping is a major part of every System Partners' salesforce.com implementation. We can help your business get the most from your instance, including providing advice on how to best use the Lightning Process Builder. Contact us if you want to know more and find out how we can help.